Ever needed a helping hand, or needed an expert to fall back on if you have a difficult question or face a problem with Enterprise Architect?
Now you can. Bellekens now offers support contracts for those occasional interventions.
We offer both Monthly as yearly subscriptions depending on your needs.
You will receive a monthly invoice with all the details of the treated support tickets.
|Base||Base hours||base hourly rate||base amount||extra 15 minutes **|
|No base*||0||–||–||€ 45|
|1 h base||1||€ 150||€ 150||€ 45|
|2 h base||2||€ 140||€ 280||€ 45|
|5 h base||5||€ 130||€ 650||€ 45|
|10 h base||10||€ 120||€ 1.200||€ 45|
* If you choose for the option with No base the minimum charge is 1 hour. Extra work will be charged per extra 15 minutes. So your monthly invoice can either be €0, or it will be at least € 180
The other options have a base price that will be charged every month, regardless of there was an actual support request that month or not
You pay out front for a full year in support. In the event that the chosen plan doesn’t really fit your needs anymore we are quite flexible in changing your plan at any time.
|Base||Base hours||price per hour||base amount||extra 15 minutes **|
|12 h base||€ 12||€ 140||€ 1.680||€ 35|
|24 h base||€ 24||€ 130||€ 3.120||€ 45|
|60 h base||€ 60||€ 120||€ 7.200||€ 45|
|120 h base||€ 120||€ 110||€ 13.200||€ 45|
**Outside of the base hours foreseen in the support contract
For more information and singing up to the service please visit the Support page